Cancellation Policy (for Calendar Bookings)
The client has the right to cancel the booking of calendar appointments, which have already been paid for in advance, within fourteen days without giving any reason. The cancellation period is fourteen days from the date of payment. To exercise your right of cancellation, please send an email to pfoertner.p@hallopsychologe.de. Alternatively, you can also exercise your right of cancellation by means of a clear, informal declaration by post:
TMP Group EOOD
M.Sc. Psychologist Patric Pförtner
Ivan Pamukchiev 7A
5600 Troyan
Bulgaria
EIK: 208242609
The date of the postmark is decisive for compliance
with the 14-day cancellation period.
Consequences of Cancellation:
Upon cancellation of bookings already paid for, Mr. Pförtner will refund to the client all payments made for services not yet rendered. Only payments for counseling services that have not yet been provided will be refunded. Services already used within the cancellation period cannot be refunded. For the repayment, the same payment method used for the original transaction will be employed. Any transaction costs incurred shall be borne by the client.
